HIPAA Compliant Texting Built for ABA Therapy

Coordinate care with parents, RBTs, and BCBAs — securely and instantly.

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BloomText is HIPAA-compliant texting for ABA therapy practices. RBTs, BCBAs, and clinic staff coordinate with parents and each other through a dedicated clinic number — no personal cell phones, no app downloads required for parents. Includes secure team chat, document sharing, and broadcast appointment reminders. Free plan with a signed BAA included.

What communication challenges do ABA Therapy practices face?

Parent Communication Delays

Phone tag with parents about session updates, cancellations, and scheduling changes wastes hours every week. Staff spend too much time leaving voicemails that never get returned.

Staff Coordination Gaps

RBTs, BCBAs, and clinic staff need to share session notes and updates quickly — but email and personal texting are not HIPAA compliant and expose your practice to liability.

Document Sharing Friction

Insurance authorization forms, progress reports, and consent documents get stuck in fax queues or land in unsecured email attachments. Delays cost your practice money.

How does BloomText help ABA Therapy practices?

Direct SMS to Parents

Text parents directly from a dedicated clinic number. They reply via normal SMS — no app download required. Every message is HIPAA-compliant and logged automatically.

Secure Team Chat

HIPAA-compliant internal messaging between RBTs, BCBAs, and administrative staff across all locations. Replace unsecured personal texts with auditable, secure conversations.

Document Sharing

Scan and send insurance cards, authorization forms, and session documents securely. Files are encrypted in transit and at rest, with access controls your compliance team will appreciate.

Manual Broadcast Reminders

Send appointment reminders or schedule updates to a group of families with a single broadcast — your front-desk staff trigger each send, so you stay in control of the message and timing.

Try BloomText for ABA Therapy

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Frequently Asked Questions

Is BloomText HIPAA compliant for ABA practices?
Yes. BloomText signs a Business Associate Agreement (BAA) at no extra cost on every plan, including the free plan. Messages are encrypted in transit and at rest, and every conversation is logged for audit.
Do parents need to download an app?
No. Parents reply via normal SMS from any phone. There is no app to install, no portal login, and no setup on the parent's side.
Can RBTs and BCBAs message each other securely from the field?
Yes. BloomText has a dedicated team-chat surface separate from patient-facing SMS, so clinical staff can coordinate session notes, scheduling, and case discussion under the same BAA.
How do you handle authorization documents and consent forms?
Documents can be scanned with a phone camera or attached from a desktop and sent inside a secure conversation thread. Files are encrypted at rest and only visible to authorized staff on your account.
Will BloomText work with our scheduling or practice-management system?
BloomText is messaging-first and does not require integration to be useful. Most ABA practices run it alongside their existing scheduling tool. Contact us if you need a specific workflow integration.

Trusted by today's leading healthcare professionals

Streamlined appointment schedulingWith BloomText Broadcast SMS Messaging, I literally took the job of 20 employees and I can do it by myself in three and a half hours.Chief Administrative Officer, Radiology
Best HIPAA app on the marketBloomText has brought our clinic into the modern age, and our patients love being able to communicate with us via text or through our website.Office Administrator, Family Medicine
Excellent for acute careBloomText is the nervous system for my business. It helps us differentiate ourselves in terms of our communication and our quality of care.Clinical Director, Acute Care