One Communication Workspace for Growing Families and Maternal Health Teams
Secure messaging for doulas, midwives, birth centers, registries, and the families they serve — from first inquiry through postpartum follow-up.
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BloomText gives maternal health organizations a shared, secure communication workspace. Clients and partners text a dedicated practice number and reply over SMS — no app required. Care teams share visibility across shifts and roles. Photos, birth plans, and documents travel through encrypted channels. Every conversation stays with the organization, and a signed BAA is included on every plan.
By audience
Doulas
Client, partner, and backup-doula communication from a dedicated practice number.
Midwives
On-call coverage, prenatal questions, documents, and postpartum follow-up.
Birth Centers
One shared inbox for office staff, midwives, on-call teams, clients, and partners.
Doula Registries & Collectives
Separate, private referral conversations with a registry-owned record.
By workflow
Group Conversations
One thread for each family — client, partner, doula, and care team.
Shared Inbox
Coverage across shifts and roles without forwarded screenshots.
Secure Email
Reach clients who prefer email — same Secure Chat, from their inbox.
Broadcasts
Closures, class reminders, and schedule changes — replies stay private.
External Collaboration
Coordinate with OB offices, pediatricians, and lactation consultants.
The maternal health communication lifecycle
- Inquiry — a family contacts the practice or registry through a dedicated number.
- Prenatal communication — questions, instructions, appointments, and preparation.
- Birth-team coordination — primary and backup doulas or midwives share visibility.
- Document exchange — birth plans, consent forms, insurance cards, and care guides.
- Coverage — on-call staff see the full conversation and respond with context.
- Referral handoff — registries introduce the selected doula in a private thread.
- Postpartum follow-up — check-ins and resources in the same retained conversation.
BloomText supports this lifecycle as a communication layer. It does not replace clinical records, scheduling, native forms, or emergency services.
- Doulas, midwives, birth centers, doula registries and collectives, lactation consultants, and any maternal health team that communicates with clients and families.
- No. Clients and partners receive secure links over normal SMS and reply from any phone. There is no app to install and no portal to create on their side.
- No. BloomText is a communication layer. It does not replace EMRs, scheduling systems, clinical charting, native forms, or emergency services. Most practices run it alongside their existing tools.
- Yes. A signed Business Associate Agreement is included on every BloomText plan, including the free plan.
