Is Bloomz HIPAA Compliant?

Bloomz is built for schools and FERPA. If your practice handles protected health information, Bloomz is not a compliant channel.

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No

No. Bloomz is a school communication platform designed for FERPA and COPPA compliance. It does not offer a Business Associate Agreement, does not certify HIPAA compliance, and was not built for healthcare. ABA therapy practices, autism clinics, and other healthcare providers that use Bloomz for parent communication about diagnoses, treatment plans, or therapy sessions are operating outside HIPAA.

Why?

Bloomz does not offer a BAA

Bloomz does not mention Business Associate Agreements anywhere in its security documentation. Without a BAA, any platform that handles protected health information on behalf of a healthcare provider is operating outside HIPAA requirements. This applies even if the platform uses strong encryption or secure infrastructure.

Source: Bloomz Security Pledge

Bloomz is designed for schools, not healthcare

Bloomz was created to facilitate communication between schools and families. It complies with FERPA (student education records) and COPPA (children's online privacy), and is a signatory of the Student Privacy Pledge. These are education regulations. HIPAA governs healthcare, and FERPA compliance does not satisfy HIPAA requirements.

Source: Bloomz Security Pledge

ABA therapy is healthcare, not education

Applied Behavior Analysis is a medical treatment for autism spectrum disorder, prescribed by physicians and covered by health insurance. Communication about ABA therapy sessions, behavioral assessments, treatment goals, and clinical observations constitutes protected health information under HIPAA. Using a school communication app for this information creates a compliance gap that many multi-location ABA practices do not realize until an audit or breach.

Source: HHS HIPAA Security Rule

No audit trail for healthcare compliance

HIPAA requires covered entities to maintain records of disclosures of PHI and to produce audit trails on demand. Bloomz does not provide healthcare-grade audit logging, admin-controlled message retention, or the ability to export conversation records for compliance reviews. ABA practices that need to document that a parent or guardian was notified of a treatment change have no verifiable record in Bloomz.

Source: HHS HIPAA Security Rule

What Bloomz says

Bloomz's security pledge states that it "helps schools comply with federal FERPA regulations" and "meets COPPA legislative requirements." Bloomz notes that its AWS infrastructure complies with standards including HIPAA, but this refers to the hosting provider's certification, not Bloomz's own compliance posture. Bloomz does not claim to be HIPAA compliant.
Source: Bloomz Security Pledge

HIPAA-compliant alternatives

BloomText

Purpose-built HIPAA messaging for healthcare practices including ABA. Signed BAA on every plan, read receipts for parent notification records, and cross-organization messaging at no extra cost.

Spruce Health

HIPAA-compliant communication platform for medical practices with secure messaging, phone, fax, and telehealth.

TigerConnect

Enterprise clinical communication platform for hospitals and health systems with role-based messaging and EHR integrations.

Frequently Asked Questions

Is Bloomz HIPAA compliant?

No. Bloomz is a school communication app that complies with FERPA and COPPA, which are education regulations. Bloomz does not offer a BAA and does not certify HIPAA compliance. Using Bloomz for communication about medical diagnoses, therapy sessions, or treatment plans violates HIPAA.

Can ABA practices use Bloomz for parent communication?

ABA therapy is healthcare, not education. Communication about therapy sessions, behavioral assessments, and treatment goals is protected health information under HIPAA. Bloomz was not designed for healthcare and does not provide the BAA, audit trail, or admin controls that HIPAA requires.

Why do some ABA clinics use Bloomz?

Many ABA clinics work with young children in settings that feel similar to schools or daycares. Staff familiar with classroom tools sometimes adopt Bloomz because it looks like a good fit for parent updates. The problem is that ABA is medical treatment, not education, and the communication requires HIPAA compliance that Bloomz does not provide.

What should ABA practices use instead of Bloomz?

ABA practices need a messaging platform with a signed BAA, conversation audit trails, admin-controlled access, and the ability to document parent or guardian notifications. BloomText provides all of these on every plan, including the free plan, and parents reply via SMS without downloading an app.

Sources

Last verified June 25, 2026.

  1. BloomText pricing
  2. Bloomz Security Pledge
  3. Bloomz Parent-Teacher Communication
  4. HHS HIPAA Security Rule

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