Simple pricing. Adjusted to you.
Start for free, upgrade when you need.Free Plan
$0
Send secure messages and files to coworkers & other healthcare professionals.Get Started
What's included:
- Signed BAA Agreement
- Send messages, images, & documents
- Invite up to 5 coworkers
- Invite unlimited external collaborators
Base Messaging
$14.50
/user/mo
Grow past 5 coworkers with unlimited advanced search and conversation auditing.Get Started
Everything in free, plus:
- Send messages, files, and images
- Unlock unlimited advanced search
- Audit any user conversation
- On-demand support
- Annual option paid upfront at $156/user/year
Patient SMS Add-on
Starting at
$129
/mo
Text patients from your own practice number. They reply via SMS, no app needed.Get Started
Everything in free, plus:
- Your own phone number
- Send messages and files via SMS
- Create bulk message campaigns
- Upgrade tiers up to 5,000 contacts
- Contact us above 5,000 contacts
Schedule a demo
Want to talk to us?
Have questions about BloomText, or want to see a demo?Schedule a DemoOur commitment
7-day money back guarantee*
At BloomText, we want to make sure you are completely satisfied with our product. That’s why we offer a 7-day money back refund for all of our paid plans. Cancelling your plan is easy, and you can do it directly in BloomText. We’re excited for you to try our platform!- 7-day money back guarantee on all paid plans
- Cancel anytime - monthly plans are month-to-month
- Flexible plans - only pay for what you need
*To be eligible for this refund, you must not message more than 140 contacts during the first 7 days of usage.
Self-serve patient messaging
Unlike a sales-led buying process, BloomText lets you see pricing and get started without an annual contract or custom quote.
A sales-led buying process
- Pricing may require a sales call
- Annual contracts may be the default
- Minimum commitments may apply
- Final pricing may depend on a custom quote
BloomText
- Clear pricing available upfront
- Monthly self-serve option available
- Start smaller and scale as needed
- Pricing is straightforward before signup
Have questions?
We're here to help you.
Do patients need to download an app?
Patients do not have to download an app to send or receive messages, or for getting onto a video call.
Does BloomText offer a BAA agreement?
We offer a Business Associate Agreement (BAA) to all organizations, free of charge. Upon signing up for BloomText for the first time, you will receive a welcome email with a link to sign your BAA agreement.
Is BloomText HIPAA compliant?
Yes. BloomText encrypts all data in transit and at rest, includes a signed BAA on every plan, and logs all access to protected health information. We built BloomText for HIPAA compliance from day one.
How does BloomText secure my data?
BloomText encrypts all data in transit and at rest. Only a small team of HIPAA-trained employees can access protected health information (PHI), and our HIPAA Security Officer logs and audits every access. Non-PHI data like usernames and organization details has the same strict access controls and logging.
How can I upgrade to a paid plan?
You can upgrade to a paid plan directly from within the BloomText app.
When can I cancel my plan?
Monthly plans can be cancelled from within the BloomText app, or by sending an email to support@bloomtext.com. Annual plans are paid upfront; contact support for account-specific questions about cancelling during an annual term.
Who can I invite to BloomText?
You can invite any healthcare professional to BloomText. This includes coworkers in your organization, but also includes other healthcare professionals in other organizations. Patients and clients do not need to be invited, as you communicate with them via SMS and email.
Can my coworkers use their personal phones?
Your coworkers can safely use BloomText on their mobile devices. No data from BloomText is stored permanently on their devices. If a coworker leaves your organization, you can remove them from your organization, and they will no longer be able to access any files or messages.
What administrative features are there?
Administrators can add and remove users, set access permissions, and audit any conversation. You can also message BloomText support directly from within the app.
