Secure Messaging Between Healthcare Organizations — Free
Communicate with external clinics, specialists, and healthcare partners. HIPAA compliant, always on, no cost for cross-org messaging.
Get started for freeBloomText lets healthcare professionals message external clinics, specialists, and partners for free — with a signed BAA, persistent chat threads, and secure document sharing. Create organizations for each external partner, add their staff, and start communicating immediately. Staff download the app and get push notifications when you message them. Free plan with a signed BAA included.
Why is cross-organization communication so hard in healthcare?
Insecure Tools and Workarounds
Physicians and staff default to personal cell phones, Google Voice, or consumer messaging apps to communicate with external clinics. None of these are HIPAA compliant for PHI. Every text about a patient's lab results or medication is a compliance risk.
Phone Tag Across Organizations
Calling medical assistants at external clinics means voicemails, callbacks, and missed connections. A question that should take 30 seconds turns into hours of phone tag — especially when you work with 10, 20, or 25+ clinics.
No Secure Way to Share Documents
Lab reports, authorization forms, and clinical documents need to move between organizations. Faxing is slow, email attachments are not HIPAA compliant, and there is no good way to send a photo of a document from the field to a physician at another organization.
How BloomText makes cross-org messaging simple
Persistent Always-On Chats
Every conversation stays open and searchable. Click a name, send a message — no session to initiate, no chat to re-create. Your chat history with each person is always available, just like a text conversation that never ends.
Secure Document and Photo Sharing
Share lab reports, insurance authorizations, and clinical photos directly in the chat. Staff can take a photo on their phone and send it through the app — encrypted in transit and at rest, covered by the BAA.
Multi-Organization Management
Create a separate organization for each external clinic or partner. Add their medical assistants and staff by email. You manage the setup — they sign up and start messaging you. Each organization stays separate, and all your chats appear in one inbox.
Desktop and Mobile with Push Notifications
Work from your computer during the day and get notifications on your phone when you step away. Staff at external clinics keep the app on their phones and get push notifications when you message them — no missed messages, no phone tag.
Try cross-organization messaging — free
Get started for freeFrequently Asked Questions
- Yes. Communicating with people at other organizations on BloomText is completely free. You can create organizations, add up to 10 coworkers per organization on the free plan, and send unlimited messages across organizational lines at no cost. A signed BAA is included on every plan, including the free plan.
- Go to Settings, click "Join or Create an Organization," and create an organization for each external clinic or partner. Then add their staff by email. They'll receive an invite to join BloomText. Once they sign up, you can start messaging immediately — chats are created automatically.
- Yes. For ongoing cross-organization messaging, both sides need a BloomText account. BloomText works on iPhone, Android, Windows, and Mac. Staff sign up, and get push notifications when you message them. This is different from patient texting, where patients reply via SMS without creating an account.
- Yes. All messages and files sent through BloomText are encrypted in transit and at rest. A signed Business Associate Agreement is included on every plan, including the free plan. Every conversation is logged for audit.
- Yes. You can create organizations for as many external clinics or partners as you need. All your conversations appear in one inbox — individual chats with each person, across all organizations. You can also create shared group chats within an organization if you prefer.
