Dentrix stays your practice system. The BloomText API sends and reads the patient messages around it.
Get started for freeSchedule a demo →Yes, through Henry Schein One's API program. Approved apps can read Dentrix appointments, patients, and more, and the BloomText API sends the reminders and messages. Access takes an application, a security review, and program fees.
Your app reads appointments, patients, and recall data through Dentrix’s API.
It looks up each patient’s BloomText conversation in a simple mapping your app keeps.
It sends reminders and replies with the BloomText API, and reads new patient replies by time range.
Dentrix stays your system of record. BloomText handles the conversations, and nothing syncs until your app connects the two.
Use the request shapes Henry Schein One approves through API Exchange on the Dentrix side. On the BloomText side, message the matching patient and read their replies with the calls below.
GET https://api.bloomtext.com/v1/patient-messages?patient_id={patientId}&q=from:patient&page[limit]=50Authorization: Bearer <api-key>POST https://api.bloomtext.com/v1/patient-messagesAuthorization: Bearer <api-key>Idempotency-Key: <unique-request-key>Content-Type: application/json{"to":{"patient_id":"{patientId}"},"body":"Your cleaning is confirmed for Friday at 8:00 AM."}Send your organization’s BloomText API key in the Authorization header on every request. POST requests also need Idempotency-Key and Content-Type headers.
Henry Schein One groups Dentrix API access into categories like Appointments, Demographics, Clinical, Financial, Insurance, and Referral. Once your app is approved for the ones you need, these are the dental office workflows you can wire into BloomText.
Before the first patient, pull the day’s schedule from Dentrix and post a short huddle note to your front desk and hygiene team conversation. It lists open chairs and patients who haven’t confirmed, so nobody has to print the appointment book.
Uses Dentrix Appointments data
Find patients whose six-month cleaning is past due and message each one in their BloomText conversation with a link or phone number to book. Replies land in the same thread your front desk already works from.
Uses Dentrix Appointments and Demographics data
Send a confirmation the afternoon before each visit. When a patient answers, your app reads new patient replies from BloomText and flags anything other than a clear “yes” for a person to handle.
Uses Dentrix Appointments data
When a referral to an oral surgeon or endodontist is recorded, post a note to the internal referrals conversation so the coordinator follows up the same day. The note carries the patient’s chart number and the specialist, not clinical detail.
Uses Dentrix Referral data
When a statement goes out or an insurance claim needs the patient’s updated card, message the patient that the office needs a quick call back. Keep amounts and plan details out of the text and let staff cover them on the phone.
Uses Dentrix Financial and Insurance data
Patient requests use your organization’s BloomText API key. Posts to a staff team conversation use an org admin’s OAuth token instead, and only reach conversations that admin is part of.
A scheduled job that turns today’s Dentrix schedule into one message in your team conversation at 7:30 AM.
POST https://api.bloomtext.com/v1/me/conversations/{teamConversationId}/messagesAuthorization: Bearer <org-admin-oauth-token>Idempotency-Key: <unique-request-key>Content-Type: application/json{"body":"Huddle: 3 open hygiene slots this afternoon, 4 patients not yet confirmed. Details in the schedule."}Once a week, message patients who are due for a cleaning and let the front desk handle the replies.
GET https://api.bloomtext.com/v1/patients?mrn={mrn}Authorization: Bearer <api-key>POST https://api.bloomtext.com/v1/patient-messagesAuthorization: Bearer <api-key>Idempotency-Key: <unique-request-key>Content-Type: application/json{"to":{"patient_id":"{patientId}"},"body":"Hi from Maple Street Dental. You are due for your cleaning. Reply here or call us to pick a time."}Read the replies to yesterday’s confirmations and note the handled ones so staff see what is left.
GET https://api.bloomtext.com/v1/patient-messages?after={confirmationsSentAt}&q=from:patient&page[limit]=100Authorization: Bearer <api-key>An agent with Dentrix data and BloomText can run the front desk’s repetitive work: sorting confirmation replies, drafting recall messages, and summarizing the day for the team.
An org admin creates an API key in BloomText. Your agent’s tools use it to message patients and read their replies, always naming the patient by ID, phone number, or MRN. The key can’t reach staff conversations; for those, the agent uses an org admin’s OAuth token, which reaches only the conversations that admin is part of.
GET https://api.bloomtext.com/v1/organizationAuthorization: Bearer <api-key>For Dentrix, you write a small tool that calls the Dentrix API with the key issued under your Dentrix API Agreement and returns only the fields the agent needs. Henry Schein One has announced an MCP layer inside Dentrix Ascend, with its Ask tier in preview for Ascend practices, but it does not document connecting outside agents such as Claude or ChatGPT to it, and the announcement covers Dentrix Ascend only, not desktop Dentrix.
Get tomorrow’s unconfirmed Dentrix appointments. For each patient, check BloomText for whether we already messaged them today. If not, send a short confirmation request with their appointment time. Then give me a list of anyone you skipped.Messages the agent sends with the key show the key’s name to staff, and patients see your clinic. An org admin can delete the key at any time. Read the AI agent docs.
Yes. Henry Schein One runs a Dentrix API Program for desktop Dentrix and a Dentrix Ascend API Program for the cloud product, both under its API Exchange. Access is not self-serve: you apply, review your use case with Henry Schein One, and sign the Dentrix API Agreement before you get an API key and documentation.
Submit the application form on the Henry Schein One API Exchange page, then complete the security assessment and setup testing. The program FAQ lists a one-time $5,000 registration fee for read access and another $5,000 for write access on desktop Dentrix, plus monthly royalties, and a $5,000 setup fee plus $47 per location per month for Dentrix Ascend. Confirm current terms with Henry Schein One before you budget.
Henry Schein One is rolling out changes to stop unauthorized connections to Dentrix data and asks vendors to use the API program. Build on approved API access so your integration doesn’t break when those changes reach your practices.
Yes. Dentrix offers automated reminders and two-way texting through its patient communication products such as Communication Manager and the Patient Engage Suite. Teams add BloomText when they want HIPAA-compliant team chat and patient messaging in one place, driven from their own software through the BloomText API.
Your agent can reach BloomText through the BloomText API, with an organization API key. For Dentrix data, the agent calls a tool you build on your approved Dentrix API key. Dentrix Ascend has announced its own MCP layer, but Henry Schein One has not documented outside agents connecting to it.
It can be, if every system that handles the data is covered. BloomText turns on API access only for organizations with a signed BAA, and Henry Schein One requires approved vendors to meet its security standards. Keep texts to logistics like appointment times and leave treatment details out.
Dentrix data is available through Henry Schein One's API Exchange. You apply, complete a security assessment, and sign the Dentrix API Agreement before you receive a key.
API access is available to organizations with a signed BAA. Book a short call, tell us what you’re building, and we’ll turn on API access so an org admin can create your key. Don’t include PHI when you book.
Links last checked September 21, 2026.
