HIPAA Texting for WebPT Users
WebPT handles your clinical record. Here is how to add two-way patient texting directly — no Curogram, no Klara, no integration chain.
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The short answer
WebPT requires third-party integrations for two-way patient messaging, adding another vendor and cost. BloomText works alongside WebPT as an independent tool — no integration chain is required for standalone use. Organizations that want to build their own integration can use the BloomText API. Patients reply over SMS with no app download. Staff seats start at $14.50/month.
Capability comparison
BloomText vs WebPT
| Capability | BloomText | WebPT |
|---|---|---|
| Two-way SMSPatients reply by secure chat via SMS | Included | Not included |
| Group threadsStaff and patients in one conversation | Included | Not included |
| Broadcast messagingReach many patients at once | Included | Not included |
| No app or login requiredWorks from any phone, no download needed | Included | Not included |
| Portal or app messagingPatients log in to a portal to message | Not included | Not included |
| One-way SMS remindersAutomated appointment notifications | Not included | Included |
| Self-serve pricingPublished rates, no sales call needed | Included | Included |
| No long-term contractMonth-to-month, cancel anytime | Included | Not included |
The gap WebPT users describe
WebPT handles clinical documentation, scheduling, and billing for over 155,000 therapists. The gap is patient texting. Automated reminders are one-way. Message Manager is internal. Third-party integrations exist but add vendor complexity and cost.
What WebPT users need alongside their EHR
Two-way patient SMS without a third-party integration chain. A dedicated practice number. And a signed BAA covering the texting platform. See what makes texting HIPAA compliant for the full requirements.
How BloomText fills the gap
BloomText gives WebPT practices a dedicated number for patient texting. Patients receive a secure link over SMS, tap it, and reply. No third-party integration chain — BloomText works as an independent tool alongside WebPT.
Every plan includes a signed BAA, including the free plan. See pricing for current plans.
Frequently Asked Questions
- No. WebPT remains your clinical record and scheduling platform. BloomText adds patient texting as an independent tool.
- No. BloomText works alongside WebPT without any integration for standalone use. They serve different jobs. Organizations that want to build their own integration can use the BloomText API.
- No. Patients receive secure links over normal SMS and reply from any phone.
- Yes. A signed Business Associate Agreement is included on every plan, including the free plan.
Does BloomText replace WebPT?
Is there an integration required?
Do patients need to download an app?
Does BloomText include a BAA?
Sources
Last verified August 27, 2026.
