Does Eaglesoft Have Patient Texting?
What Eaglesoft and RevenueWell Messenger actually offer, why the add-on model and one-to-one limitation matter, and how to add compliant patient texting with group threads.
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The short answer
Yes. Eaglesoft offers two-way texting through RevenueWell Messenger, a paid add-on from Patterson Dental. RevenueWell Messenger provides one-to-one patient texting and is moving to subscription pricing in 2026. However, it does not offer group threads. Practices that need multi-staff patient conversations or want to avoid add-on stacking have a gap.
Capability comparison
BloomText vs Eaglesoft
| Capability | BloomText | Eaglesoft |
|---|---|---|
| Two-way SMSPatients reply by secure chat via SMS | Included | Included |
| Group threadsStaff and patients in one conversation | Included | Not included |
| Broadcast messagingReach many patients at once | Included | Not included |
| No app or login requiredWorks from any phone, no download needed | Included | Included |
| Portal or app messagingPatients log in to a portal to message | Not included | Not included |
| One-way SMS remindersAutomated appointment notifications | Not included | Included |
| Self-serve pricingPublished rates, no sales call needed | Included | Not included |
| No long-term contractMonth-to-month, cancel anytime | Included | Not included |
What Eaglesoft actually offers
Eaglesoft is Patterson Dental's practice management system, serving approximately 15 to 20 percent of the dental market. RevenueWell Messenger is a paid add-on that provides two-way patient texting. It integrates with Eaglesoft for patient data and scheduling.
For one-to-one patient texting, RevenueWell Messenger works. Patterson Dental is transitioning RevenueWell to subscription pricing in 2026, which may affect costs for practices already paying for the add-on.
Where it falls short
RevenueWell Messenger is one-to-one only. There are no group threads where a dentist, hygienist, and patient share a conversation. The subscription pricing transition adds uncertainty for practices budgeting their software costs. See HIPAA texting for dental practices for what compliant dental communication requires.
Why this matters for dental practices
Dental practices that use Eaglesoft face a choice: pay for RevenueWell Messenger on top of their Eaglesoft license, or find an independent texting tool that offers group communication and predictable pricing. Many practices want a simpler, more transparent option.
What to look for in a complement or alternative
A texting tool should offer two-way SMS with group threads, no-portal participation for patients, and transparent pricing. A signed BAA should cover the texting platform independently.
How BloomText works alongside Eaglesoft
BloomText gives dental practices a dedicated number for patient texting. Patients reply over SMS from their phone. Group conversations let multiple team members share a patient thread. Eaglesoft stays the practice management platform. BloomText handles the patient communication layer.
Staff seats start at $14.50/month. Every plan includes a signed BAA, including the free plan. See pricing for current plans.
Frequently Asked Questions
- Yes, through RevenueWell Messenger — a paid add-on. It offers one-to-one two-way SMS and is moving to subscription pricing in 2026.
- No. RevenueWell Messenger is one-to-one only. There are no group threads.
- Yes. Eaglesoft remains your practice management platform. BloomText adds patient texting with group threads as an independent tool.
- No. Patients receive secure links over normal SMS and reply from any phone.
Does Eaglesoft have two-way SMS texting?
Does RevenueWell Messenger support group messaging?
Can I use BloomText alongside Eaglesoft?
Do patients need to download an app?
Sources
Last verified August 27, 2026.
