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Choose your notifications

Pick which BloomText alerts you get and where, set quiet hours, mute or prioritize one chat, change a chat's sound, and manage notification emails.

Who can do this: Everyone · Web, desktop, iPhone and Android

Get alerts for the texts that matter to you, on the device you're using, and not in the middle of the night. Your settings follow your account, so a chat you read on the web also shows as read on your phone.

Set up your notifications

  1. Click Settings, the gear at the bottom of the left bar.
  2. Click Notifications.
  3. Turn on Enable push notifications on this device. The first time, your browser asks for permission. Click Allow.
  4. To set quiet hours, under Do Not Disturb turn on Mute push notifications on all devices between... and pick the hours. Push alerts stay quiet on all your devices during that time. To take a short break instead, use Mute Notifications to mute all devices for 1, 4, 8 or 24 hours.
  5. Under Offline Notifications, choose Text Message (SMS) or Email for chats you miss while you're away. In the phone app, this is Unread message reminders.
  6. To skip alerts when someone mentions a whole team, turn on Mute team mentions under Mention alerts. Mentions of you by name still come through.

Mute or prioritize one chat

These settings apply to one chat, and only for you. Your teammates keep their own settings.

  1. In Chats, open the chat.
  2. Click the ... menu at the top right of the chat.
  3. Click Manage notifications.
  4. To make sure you never miss this chat, turn on Priority Chat. It still alerts you when your other chats are muted.
  5. Or, to quiet the chat, under Mute Chat pick 1 hour, 4 hours, 8 hours or Forever.
  6. Check the line that says when the mute ends.
  7. Click Done.

A chat can be muted or a priority chat, but not both at once.

Give a chat its own sound

  1. In the chat, click the ... menu, then Manage notifications.
  2. Under Notification Sound, click Change sound.
  3. Click a sound, such as Chord, then click Save.

New messages in that chat now play the sound you picked. For a team's chats, set the sound and priority on each chat that comes in to the team. To change the sound for every chat, use Notification Sound in Settings > Notifications.

Stop or restart notification emails

  1. In a BloomText notification email, click the unsubscribe link.
  2. A page titled You're unsubscribed confirms it right away. You don't need to log in.
  3. To turn the emails back on later, click Log in on that page.
  4. Log in, go to Settings > Notifications, and turn on Email under Offline Notifications.

Unsubscribing stops only these notification emails. Your push alerts and other settings stay as they are.

Good to know

  • A chat set to mute Forever stays quiet until you change it. If a chat seems silent, check its Manage notifications first.

Referenced by

Log in fast with a quick-login PIN

On a shared computer, pick your name and type a 4-digit PIN to open your own BloomText inbox in seconds.

Fix missing phone notifications

Notifications not working? Check this device's push setting, make sure the chat isn't muted, and check your phone's own settings.

On this page

Set up your notificationsMute or prioritize one chatGive a chat its own soundStop or restart notification emailsGood to knowRelated